by Julie Swan | Jan 23, 2026 | Business Management, Dog & Puppy Management, Facilities Management, People Management
Jump to Show Notes In the last episode, we talked about what actually makes a good breeder. Not checklists, not rules, not appearances. Good breeders are defined by the quality of their decisions. But there’s a deeper layer that makes those decisions hard to change,...
by Julie Swan | Jan 16, 2026 | Business Management, Dog & Puppy Management, Facilities Management, People Management
Jump to Show Notes If you ask ten breeders what makes a good breeder, you’ll get ten different answers: Health testing. Registration. How many dogs you have. Where the dogs live. What you feed. What you do — or don’t do — in your program. And most of those...
by Julie Swan | Jan 8, 2026 | Business Management, People Management
Jump to Show Notes 1. Should puppy deposits be refundable or non-refundable? Breeders love to use non-refundable deposits because they mean that they don’t need to worry about paying people back if they cancel, so in theory it locks in that they want a puppy. It’s...
by Julie Swan | Jan 1, 2026 | Business Management, Dog & Puppy Management, Facilities Management, People Management
Jump to Show Notes The new year always brings a lot of noise. Big goals. Big plans. Big pressure to do everything differently all at once. But before we rush forward, I think it’s worth slowing down for just a moment and taking an honest look at where we actually are....
by Julie Swan | Dec 30, 2025 | Business Management, Dog & Puppy Management, Facilities Management, People Management
Jump to Show Notes I love that stores are closed on Christmas Day—it forces you to not go anywhere and not do anything. My favorite thing to do on Christmas is sit with the family, enjoy our new gifts, while we talk and share stories. Yet, as it always goes, when I...
